terms and conditions
This website, platform and any service offered under the name VIP Private Chef (“Platform”) is operated and owned by VIP Private Chef (ABN 16186408156) and its related entities or body corporates (“us”, “we” and “our”).
2. BOOKING OF VIP Private Chef SERVICES; FEES; PAYMENT
Upon a Customer booking an event service, the customer shall pay a non-refundable $200 flat fee to hold the date. Within 7 days of holding the date, we will liaise with you to finalise your anticipated numbers and menu design. The Customer shall then pay a 30% deposit based on the expected numbers. Final numbers are to be confirmed 3 days before your event, the remaining amount of the payment is due upon arrival at the event service.
If the Customer cancels his/her/its reservation request they will forfeit any deposits paid in accordance with the cancellation policy.
3. CANCELLATION POLICY
If you are unable to hold your event on the date secured, the initial $200 will be forfeited. VIP Private Chef will make every effort to reschedule bookings. If you cancel your event you will forfeit the $200 fee and the 30% deposit. If you cancel your event within 1 week of the event, you will forfeit 50% of the entire cost of the event.
4. PRIVACY AND INFORMATION DISCLOSURE
Customers agree to indemnify and hold VIP Private Chef, its officers, subsidiaries, affiliates, successors, assigns, directors, officers, agents, service providers, suppliers and employees, harmless from any claim or demand, including reasonable attorney fees and court costs, made by any third party due to or arising out of a Customer’s use of the Service, a Customer’s violation of the TOS, a Customer’s breach of any of the representations and warranties herein, or a Customer’s violation of any rights of another.